"WHEN DOCTORS DON'T LISTEN by Drs.Wen and Kosowsky have insightfully crafted a revelation about the workings of modern medicine. It addresses with a finely nuanced balance the basis for our dysfunctional “cookbook style" of medicine. The  analysis is not a critical pontification by outsiders, but a pained view by deeply informed insiders.  The book pleads powerfully for the disenfranchised patient. It must be read both because most of us sooner or later are bound to seek health care and because the authors  provide an  important viewpoint for the intensifying nationwide health care debate."

--Bernard Lown, MD, Professor emeritus Harvard School of Public Health, Senior Physician emeritus Brigham and Women's Hospital, Nobel Peace Laureate 1985