WHEN DOCTORS DON’T LISTEN is a powerful appeal for individualized medical evaluation based on an active partnership between doctors and patients. The rational, mutual approach to diagnosis advocated by Drs. Wen and Kosowsky is the antidote for mindless and wasteful routines that all too often replace careful listening and focused assessment of each patient.”
--Harvey V. Fineberg, M.D., Ph.D., President, Institute of Medicine